January 2021
Hi,
I was a Fido customer for cople year but I left around October. Last month I got an email from Fido said they will call me by a representative providing an offer. I got a call 2 weeks later and I accepted the offer they gave. The person told me they will send me a new SIM card by courier, but until now I haven't received anything.
I was doubt whether if the call is real or it's just a scam.
Does anyone have the same problem?
Thanks.
November 2021
Hello, I have faced excatly the same issue. No emails or text after that day. They told me they will ship sim card within 3-5 days. Still nothing.
January 2021
Hey @coffeebean
Hey @edmond3022 and welcome to the Community.
When we ship a Sim card or any new equipment, you should receive a notification by email with the tracking number.
You didn't receive anything on your end?
January 2021
I didn't receive any email or text message or any information after the call.
January 2021
November 2021
Kindly help me out too with same issue
November 2021
We've replied to your PM @shivam7794.