I need to close my plan today.

I need to close my plan today.

I need to close my plan today.

SOLVED
I'm a Participant Level 2

I need to close my plan today.

I called fido at 2Pm and they said they r open upto 7-8PM today. And now i m calling them at 6:30 and their office is off.. i need to cancel my plan today because im going back to my country. And today is my last day of renewal. 

Accepted Solution

Re: I need to close my plan today.

Solved by Former Moderator FidoFrancois

Hello @Fahmid,

 

Our call center closes at 5pm ET on weekends and 9pm ET during the week.

 

With that said, we can assist you with that by PM, alternatively you can contact us on Facebook, Twitter or live chat here. Smiley 

 

Let us know what you prefer. 

 

 

View solution in context
3 REPLIES 3
Former Moderator

Hello @Fahmid,

 

Our call center closes at 5pm ET on weekends and 9pm ET during the week.

 

With that said, we can assist you with that by PM, alternatively you can contact us on Facebook, Twitter or live chat here. Smiley 

 

Let us know what you prefer. 

 

 



I'm a Participant Level 2

I m trying but cant. Can u please remove my plans and close my sim. I woll be charged 50 dollars unnecessary if i dont cancel today.

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