I haven't received this promo and I signed up on the basis of receiving it. Your prices weren't as competitive as the other service providers but I was convinced based on receiving this gift card. I have not received it and made several attempts to email your promotions department with no answer. I have also called 4 times in the last two months and no one was able to help.
I asked that they add a credit to my account for the amount that was promised as the gift card and they are not willing to help. They keep insisting I will be receiving it but I know for a fact I will not be receiving it at this point.
I will be submitting a complaint to the CRTC on the basis of misleading promotions. I have reviewed threads and it looks like a number of people are affecting by the same issue and this falls under false advertising.
