I have a question about keeping the cellphone card

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I'm a Participant Level 1 Cynthiaaaa
I'm a Participant Level 1

I have a question about keeping the cellphone card

Cause I am an international student, and I will go back my home country in May and come back at the end of August, the thing is I will not use the FIDO card in my country for 4 months, but I want to keep the card so that I could use it again when I come back. Is there any ways to keep it without paying the basic fees every months(my plan is 40$ per month)? Like frozen the card or something? 

 

 

 

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Re: I have a question about keeping the cellphone card

Hi @Cynthiaaaa & welcome to the Community. Smiley

 

If you'd like to keep your number while you're away but don't want to pay a monthly fee, your best option would be to transfer your line to a prepaid account. You'd be required to refill your account once (minimum $10), and then your number would stay active for 365 days.

 

If you'd like to keep your account as is but pay less, you may be eligible for a temporary suspension depending on your account and agreement; I'll send you a private message to take a closer look at your options.

 

Talk to you soon!

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Re: I have a question about keeping the cellphone card

Hi @Cynthiaaaa & welcome to the Community. Smiley

 

If you'd like to keep your number while you're away but don't want to pay a monthly fee, your best option would be to transfer your line to a prepaid account. You'd be required to refill your account once (minimum $10), and then your number would stay active for 365 days.

 

If you'd like to keep your account as is but pay less, you may be eligible for a temporary suspension depending on your account and agreement; I'll send you a private message to take a closer look at your options.

 

Talk to you soon!



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