I don't want to use one of my phone any more.

[idpokute]

Helo.

I have two phones; both use Fido.

I can't use one of them, so I want to cancel it.

I can't find 'deactivate', 'unregister' or 'cancel plan' button on Fido homepage.

How can I cancel it?

Thanks.

***Edited to add Labels***

[KAPABLE-K · Accepted solution]

@idpokute Just to add to @FidoKenny a cancellation can not be done through any self-serve option it can only be done by a Fido representative.

[FidoKenny]

Hey @idpokute and thanks for reaching out.

It's sad to see that you are planning to stop your service with us.

We can help you with this here on the Community.

Just to let you know, you have the option to contact us through other channels as well.

For this, you check the link here.

I'm sending you a PM now to get this looked into Talk to you soon !!