Contact language for Fido texts

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I'm a Participant Level 2
I'm a Participant Level 2

Contact language for Fido texts

I have my contact language set to English, but for some reason, all the texts that I recieve from Fido are in French. How do I change that?

 

 

 

 

 

 

 

 

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Re: Contact language for Fido texts

@Cheshcat is it just communication text from Fido that comes in French or is it all your text messages? If it is just the ones from Fido then a moderator here can look into it for you or you can contact them directly through any of the methods here.

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Solution

Re: Contact language for Fido texts

@Cheshcat is it just communication text from Fido that comes in French or is it all your text messages? If it is just the ones from Fido then a moderator here can look into it for you or you can contact them directly through any of the methods here.



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Former Moderator
Former Moderator

Re: Contact language for Fido texts

Hi there @Cheshcat

 

Thanks so much for reaching out Smiley I'd love to help check this out with you!

 

I'll send you a PM so we can look into the choice of language set-up in your Fido account. 

 



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I'm a Participant Level 2
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Re: Contact language for Fido texts

Thank you for the reply! It's just the communication texts from Fido that are in French. A moderator is currently helping me out! Thank you
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Former Moderator
Former Moderator

Re: Contact language for Fido texts

I just replied to your PM about this Smiley Thanks for getting back to me when you can!



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