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I changed my plan but still got charged for the old plan

tomp9
I'm a Participant Level 2
I'm a Participant Level 2

I used to pay $75 a month for my old plan but downgraded my plan to $45/month. Now I still got charged for the old plan but haven't got charged on the new plan yet.


Please assist

1 REPLY 1

FidoJulien
Former Moderator
Former Moderator

Hey @tomp9

 

You can contact us using any of the options you'll find here to get help with that!