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I Got wifi calling on my iPhone and now my Fido cellular data has disappear

Erika5
I'm a participant level 1
I'm a participant level 1

I have a older iPhone, my signal was weak so I added the wifi calling to my phone. It asked me a bunch of questions and then my Fido cellular data options disappeared on my phone. Now when I got to my iPhone settings and click cellular the page is blank. I have tired  re starting my phone, re setting my network settings and nothing has changed. The Fido and Apple stores are closed, and I need my phone! Hope someone can help. I am not at home so I don’t want to reset my whole phone because I have not backed up in a while.

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello @Erika5 and welcome to the Community.

 

What iPhone model is this?


Also, was this a iPhone purchased from Fido?


So you know, we have a blog on our community that gives you information about Wi-Fi calling here.

 

Let us know.