How to officially make a cancellation request?

[richuge]

Hi, 

I've just received my sim couple of days ago.  I did not activated it yet.  Now I need to cancel the contract.

How to send a cancellation request to Fido?

[Cawtau]

Hello Richuge,

  Welcome to the community!

  Unfortunately, there is no way to cancel services online. You should note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. If you wish to cancel your services, you would need to contact customer service. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

Hope this helps 😀

Cheers