How to change voicemail language from french to english on my home phone

[Camoire]

I upgraded my phone and somehow my voicemail language got changed to French. I need it changed back please

[FidoSaad]

Hey there @Camoire

Welcome to the community

You simply need to reach out to us and we'll be happy to change it for you. You can contact us at these channels or we can send you a PM here if you prefer.

Let us know!

[anishtrip]

I see this issue is still not resolveble by the customers themselves since 2018. 

Moved to QC and voicemail changed to French. Not able to change language. 

Even tried changing the voicemail number to 647...... but still communicates in French with no option to switch to english. 

Not sure how this works but need it changed back to English. 

[FidoAnthony]

Hey @anishtrip,

Welcome to the community! 

You can simply reach out to us and we'll be happy to change it for you. You can contact us at these channels or we can send you a PM here if you prefer.

Let us know! 😃

[9696]

Hi,

Can someone pls help me change my voicemail from French to English. It just suddenly changed.

Thanks

[FidoRachel]

Hey @9696,

Send us a message on Facebook or Twttier whenever you have the chance, we'll be happy to help! 

Thanks! 

[9696]

Have posted a message on Twitter, and waiting for a reply

[Thivya]

I need help with this too

Thanks 

[FidoPamela]

Hey Thivya! 

I'll send you a PM shortly. Talk to you soon  

[bryanchan13]

Can I please change from French to English as well? Thank you!

[FidoPamela]

Hey @bryanchan13! 

Welcome to the Community  

I'm sending you a PM to help with that. 

Talk to you soon! 

[Pbure]

Please change my voicemail setting from French to English as well. 

Thanks!

[Vs5588]

Please change my voicemail setting from French to English as well. 

[FidoCharles]

Hey @Vs5588 , welcome to the Community!

As mentioned in the solution to this thread, you would have to contact our customer service to update the language of your voicemail.

You can do so through one of our channels here

[FidoKenny]

Hey @Pbure

I'm sending you a PM now to take care of this.

Talk to you soon.

[Athify]

Help! Can a moderator do the same for me pls?

My voicemail changed from English to French. I want English please.

Thanks!

[FidoMaria]

Hi @Athify!

I'll send you a PM in a bit.

[KAPABLE-K · Accepted solution]

@Wilord You can contact Fido customer service and they can update the language for you. Fido contact options are listed here. 

Alternatively a moderator here can do it for you also.

[Avinash04cse]

Hi can you plese change my voice mail language form French to English 

[FidoAnthony]

Hey @Avinash04cse,

We'll be happy to help you change your voicemail language.

 There are several ways to reach customer service:

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

Hope to talk to you soon. 

[FidoMaria]

Hi @Wilord & welcome to the Community!
 

@KAPABLE-K is right; the language would need to be changed by customer service since we'd need to switch the option code in your account. Let me know if you'd like me to send you a PM to get this done!