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How to cancel my fido contract

conorhaydock
I'm a Participant Level 1
I'm a Participant Level 1

Hello,

 

how do I cancel my contract with fido? I have moved abroad and no longer use my fido sim anymore however I am still being charged.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @conorhaydock,

 

You will have to contact customer service in order to get the account canceled. You can reach out to customer service through any of the available methods listed here.

 

Note: Fido also have a number you can call from abroad free of charge, you can get that number from the link provided above.