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How long does it take to have my phone number transferred to Fido

Ben12
I'm a participant level 1
I'm a participant level 1

It's been 24 hours since I transfered a phone number (i didn't use it for long time) from Bell to Fido.

I still have my temporary Fido number.

Should they tell me if there is a problem or give me the option to choose new number.

Thanks

 

 

 

2 REPLIES 2

FidoAmanda
Former Moderator
Former Moderator

Hey Ben12!

 

Welcome to the Community!

 

No need to worry! Smiley

 

While transfering your phone number from another service provider is usually very quick, it can still take up to a week depending on the complexity of the transfer. Check out this awesome article in our library here for more details.

 

Hope this helps!



seva_lapsha
I'm a participant level 2
I'm a participant level 2

What's the best way to check the status of the transfer? Is Facebook support can help me learning the estimate / complications? Is it possible that the transfer is unsuccessful? What is the procedure then?