@Khushibts my apologies @Cawtau is correct I read it wrong, I thought I read you wanted to go from pre-paid to post-paid.
Hello Khushibts,
Welcome to the community!
As Kapable-K noted below, in order to migrate your services, you would need to contact customer service. I don't think you would require a credit check, though, as pre-paid accounts generally do not need them. However, people wishing to migrate from pre-paid to post-paid accounts would require the credit check.
As far as I am aware, the fee to migrate plan types is $10 plus tax (see here). I understand that link notes being able to do so within the community. However, the situation has now changed since that post. These forums are community-driven and no longer intended as a venue for customer services. There would also be a migration fee to switch back from pre-paid to post-paid should you wish to do so at some point.
It should also be noted that Fido no longer has a By the Minute or By the Day pre-paid offering. Their current offerings are Monthly, Semi-Annually, or Annually (see here). You can find additional information regarding pre-paid service here.
Hope this helps 😀
Cheers
Hello @Khushibts,
Welcome to the community!
I wish to migrate from my postpaid plan to prepaid plan. I need guidance on the below queries. Appreciated.
1. What are the steps to migrate? Whom and where to contact?
You will need to complete a credit evaluation check to see if you qualify to get a post-paid account, you can either contact customer service directly or visit a Fido store.
2. Is there any charge associated for the migration, if so how much? Is it one time charge ?
There might be a one-time $60 setup fee but depending on where you do it and the current promotions that fee can be waived.
3. While migration, can I keep the same number in my prepaid plan?
Yes, you can definitely keep your number.
