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How do I change my voice mail signature back to default?

I'm a Participant Level 1
I'm a Participant Level 1

How to delete recorded voice mail signature and change it back to default? 

I only have the option to delete it and re-record for a new one.




Former Moderator
Former Moderator

Hello arizanAriff, 


Welcome to the Fido technical community,


I suggest you call our customer service department at 1-888-481-FIDO (3436) . They can reset the voicemail configuration completely. That should reset the voicemail back to the default greeting. I believe there is no way to reset this feature on your own.


I hope this helps,

I'm Experienced Level 2
I'm Experienced Level 2



Very good question even if 4years old, especialy since you do not need to have your voicemail reset.


What you would actually do is call your voice mail and press: 3 - 1 - 3 - 1


For general greeting you still need to record your name but thats all.  If you press 3 you will be recording a special messag.


Further questions please refer HERE


Hope this helps for future users!

Hey @Community!


Although this thread is old I did want to provide an updated solution.


At this time there is no default greeting for our voicemail services and keeping a default greeting is not possible. Once voicemail becomes active on your account a greeting must be set up in order for your voicemail to work.


Hope this helps everyone!