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How do I change my voice mail signature back to default?

arizanAriff
I'm a Participant Level 1
I'm a Participant Level 1

How to delete recorded voice mail signature and change it back to default? 

I only have the option to delete it and re-record for a new one.

 

 

3 REPLIES 3

FidoJohn
Former Moderator
Former Moderator

Hello arizanAriff, 

 

Welcome to the Fido technical community,

 

I suggest you call our customer service department at 1-888-481-FIDO (3436) . They can reset the voicemail configuration completely. That should reset the voicemail back to the default greeting. I believe there is no way to reset this feature on your own.

 

I hope this helps,



Kayla_Fido
I'm Experienced Level 2
I'm Experienced Level 2

Hi!

 

Very good question even if 4years old, especialy since you do not need to have your voicemail reset.

 

What you would actually do is call your voice mail and press: 3 - 1 - 3 - 1

 

For general greeting you still need to record your name but thats all.  If you press 3 you will be recording a special messag.

 

Further questions please refer HERE

 

Hope this helps for future users!



Hey @Community!

 

Although this thread is old I did want to provide an updated solution.

 

At this time there is no default greeting for our voicemail services and keeping a default greeting is not possible. Once voicemail becomes active on your account a greeting must be set up in order for your voicemail to work.

 

Hope this helps everyone!