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How close my plan (telephone number)

I'm a participant level 1
I'm a participant level 1

Hi, I'm going to move to another country and will no longer need a Canadian phone number and plan.
What do I need to do to close my plan/phone number?


Senior MVP Senior MVP
Senior MVP

Hello OksanaLyt,


  Welcome to the community!


  Unfortunately, there is no way to cancel services online. You should also note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. You would need to contact customer service to cancel your services. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀