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HUGELY OVERPAID MY BILL

pdelpino
I'm a Participant Level 1
I'm a Participant Level 1

I just realized I wronlgy overpaid my FIDO account when I mistakenly transferred money from my HSBC account to the wrong payee.

I am no longer using my FIDO number since I relocated outside of Canada permanently. What are my options here? Is there a way to reimburse the mistaken transfer?

 

Thanks in advance.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Pdelpino,

 

  Welcome to the community!

 

  Have you contacted HSBC to see if they can cancel the transfer? That would probably be the easiest method. Since you are no longer in Canada, I assume you cancelled your Fido account. Since the account is no longer active, it's likely the tranfer would not have been able to complete. Your best option would be to contact your bank and have they reverse the transfer.

 

Hope this helps 😀

 

Cheers