Google and Hotmail Blocking Roger Wireless SMTP server for too many emails

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I'm a Participant Level 2 Evebabyblog2
I'm a Participant Level 2

Google and Hotmail Blocking Roger Wireless SMTP server for too many emails

Pls am not comfortable with fido billings. I want to opt out. And this is my first month after i paid the first bill, i want to terminate my contract 

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Re: Google and Hotmail Blocking Roger Wireless SMTP server for too many emails

Hello Evebabyblog2,

 

  I'm not quite sure I understand everything you are requesting. However, when sending email from Google or Hotmail, your phone should be using their respective SMTP servers and not the one from Rogers. You can verify the Google SMTP settings here. You can verify the Hotmail SMTP settings here.

 

  Is that the reason you wish to terminate your contract? If you still wish to do so, you will have to contact customer service.

 

Hope this helps Smiley

 

Cheers

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Re: Google and Hotmail Blocking Roger Wireless SMTP server for too many emails

Hello Evebabyblog2,

 

  I'm not quite sure I understand everything you are requesting. However, when sending email from Google or Hotmail, your phone should be using their respective SMTP servers and not the one from Rogers. You can verify the Google SMTP settings here. You can verify the Hotmail SMTP settings here.

 

  Is that the reason you wish to terminate your contract? If you still wish to do so, you will have to contact customer service.

 

Hope this helps Smiley

 

Cheers


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Re: Google and Hotmail Blocking Roger Wireless SMTP server for too many emails

We don't want to see you go @Evebabyblog2 Sad


Were you able to fix the issue with receiving your e-mails? Let us know, we'd love to help! 

 



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I'm a Participant Level 2 Evebabyblog2
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Re: Google and Hotmail Blocking Roger Wireless SMTP server for too many emails

My bill is still high after I spoke with the customer agent I was told it was reduce to 100 dollar but am still seeing 214 dollar. Pls I dont have money to continue with Fido is too expensive for me .I can get cheaper network that will suit my status. 

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Re: Google and Hotmail Blocking Roger Wireless SMTP server for too many emails

It's possible that you are not seeing the updated balance. Please dial *28 from your Fido device to see your updated balance!

 

We can also review your invoice and plan options together if you'd like. Let us know and we'll send you a PM.

 

 



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