Getting Fido to fix their site and customer service

Getting Fido to fix their site and customer service

Getting Fido to fix their site and customer service

I'm a Participant Level 1

Getting Fido to fix their site and customer service

Can't see full bills from any date is one problem.  No email given to contact Fido.  I gather customers cannot talk to anyone without waiting a long time.  We should all call at once to get answers.  Fido are you listening to your customers.  I think not!

1 REPLY 1
Moderator

Hey @ann16,

 

You should be able to view your invoices by the following steps:

 

Log in to My Account.

  1. From the top navigation bar, click on Billing & Payments and select View Bill.

You can also view your bill using the Fido My Account mobile app.

 

Save or print your bill:

  1. Log in to My Account.
  2. From the top navigation bar, click on Billing & Payments and select View Bill.
  3. Select the View Bill drop-down menu, and choose the bill date you want to see.
  4. Select Save or print your bill.
  5. Choose one of the options to save or print your bill. There are also options to download your usage in a spreadsheet.

Are you able to view them? If not, are you getting an error message of some sort?

 

Let us know!