never let you check the bill

never let you check the bill

never let you check the bill

I'm a Participant Level 1

never let you check the bill

i have been using fido for months

everytime when i try to look at the current bill,  it says no bill available.

when i try to look at the older bills, it says no record

 

 

1 REPLY 1
Moderator

Hey @ChingAlex,

 

Welcome to the community! 😃

 

That's definitely odd.

 

Do you get the same error message if you use a different browser as well? 

Have you also tried clearing cookies/cache?

 

Can you also let us know if you're able to login into the Fido application with the same username/password?