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Fido's Hold Music

Norman55
I'm a participant level 1
I'm a participant level 1

For the love of God, please update your hold music. I've been listening to the same music for over a year . Apple gives you the option of different music genres or just silence. For most aging baby boomers, your music is just irritating. For a high tech company, you could do better. Get with it!

3 REPLIES 3

damama55
I'm a participant level 1
I'm a participant level 1

I soooo TOTALLY agree!!!  The "music" is IRRITATING, ANNOYING and nit able to even understand what is being repeated OVER AND OVER AND OVER!!

PLEASE, PLEASE P L E A S E......change the music on the hold session while waiting for a CSR.

 

ESmall
I'm a participant level 1
I'm a participant level 1

I agree. It actually makes my husband and I feel dizzy / sick. 

FidoKenny
Moderator
Moderator

Hey @Norman55

 

Thank you for sharing your feedback here.

 

We will share it on our side to the team in charge.👀👍