Fido ripping off old customers?

[rsa02]

Can anyone on here please help me understand why Fido always looks to rip off old customers? It's absolutely hilarious that almost every single one of their new and much better plans are ONLY for "new activations" or "device upgrades".

Right now, I have two lines with Fido and one of them is stuck on $50 for 4gb of data, FOUR. It's pretty stupid to be paying for such a measly amount of data when they're offering new customers 9gb for the same amount of money. Can anyone help me understand this nonsensical logic?

On a side note, does anyone know how easy/difficult it is to port my numbers from Fido to say Freedom or Telus or anything else for that matter?

[Kajen]

You described Fido nicely. Your absolutely right, they don't care at all. You should read my first post. They have put me in a very bad spot. I was on other forums and a few people were nice enough to recommend some good plans with alternative companies. Cheaper and. More reliable. The service can't get any worse than here. Will let you know how it goes with porting the number over

[FidoKenny]

Hey @RaddiantYapper

Sorry to see you feel this way. We woul be happy to go over your account to see your options.

There's a PM coming your way. Talk to you soon.

[kyra18]

I totally agree with you. NEVER got any bouns or offer.
I have the hardware upgrades with financing last month, from the date I got the phone from costco, I keep asking fido if I can get the offer like others, like $50-10GB, $45-5G/6G, However, everytime chat with the agent online or FB, Fido's answer is NO...
I have a contract until Jul 27, 2022, with $50-4GB,Sad! 

[rsa02]

ouch! That's pretty horrible!