cancel
Showing results for 
Search instead for 
Did you mean: 

Fido outlet stores

west55
I'm a participant level 2
I'm a participant level 2

I'm very disappointed in the FIDO outlet on Broadway & Stephens in Vancouver which is causing me to question the judgement of Fido.

I've been a customer of Fido for over 10 years.

I had to walk out of the franchise noted above simply shaking my head in astonishment as to how unprofessional the employees were.  No assistance whatsoever.  And they didn't care either.

Leaves me thinking that I may have to find another server.

Pity on you Fido.

 

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @west55 !

Welcome to the Community Smiley

I'm truly sorry to learn that you weren't satisfied with the service you received at this retail location. This is definitely not the impression we want to give to any of our customers, especially not loyal ones like yourself!

 

Your feedback is very appreciated. I'll send you a PM in order to gather more information as to what happened, so it can be correctly addressed.

 

Talk soon!