I am a non-Canadian who has been in Canada on a work permit. I left the country in August last year with plans to come back. In October, I still couldn't come back so I called to request a temporary suspension of the line. I was told this is supposed to cost $7 a month. Why, then, am I still being charged $98 a month! For a line which I don't even use!!! This is more than I was even paying when I was using the line in Canada. I have called @FiDom Fido a few times (mind you overseas calls cost a lot of money) and they keep claiming they have credited the money back to me but they haven't. This money is not reflecting on my credit card. At this point I have been charged more than $500 what I should have paid! How is this fair, Fido? I don't have money to pay this ridiculous bill. This is incredibly unfair. Rest assured I will be contacting my credit card company and whoever else I need to contact to make this a legal matter if you don't credit that money back to me. As if it's not hard enough losing income due to this coronavirus crisis, now I have to find more than $500 to pay for a service I didn't get???
