Fido has open account on credit report problem

[saifur1]

Hi,

I checked my credit report and Fido has a open account in my credit report. The problem is I have been paying Fido bills through pre-authorized chequing. How will this open account affect my credit score? How to close it?

[FidoNajat]

Hey @saifur1! Have you received any help since your post? If not, please feel free to contact us so we can take a closer look at your account.