Fido doesnt give you a real phone number to call to transfer number

Fido doesnt give you a real phone number to call to transfer number

Fido doesnt give you a real phone number to call to transfer number

pstrauss
I'm a Participant Level 2

Fido doesnt give you a real phone number to call to transfer number

Screen Shot 2020-11-26 at 5.59.33 PM.png

 

D'oh! 1-888-FIDO? Nice number! Too bad you're missing a chunk! Don't know how to get through to Fido but maybe someone should fix this obvious issue?

3 REPLIES 3
FidoJulien
Moderator (inactive)

Hey @pstrauss

 

Thanks for flagging this! Do you have a direct link for that page so we can send it to the website team? 



pstrauss
I'm a Participant Level 2

I don't - but this was right after I signed up with a new plan (bringing my phone). This was near the end of the sign up process, I believe near the end. Whenever it asked me to input my existing phone number to see if I could port it.

Thanks for the update @pstrauss

 

We'll be looking into it, and thanks for bringing this to our attention.

 

In the meantime, you can find the available channels to get in touch with us here. Hope this helps Smiley