Fido bill

Reply
I'm a Participant Level 1 Soni8195
I'm a Participant Level 1

Fido bill

Hello,

I need some help regarding the payment of fido bill.

Can Fido extend my payment date?

And I have contract of 2 years with $85 plan for 10GB data.Can i change that plan??

Accepted Solution

Re: Fido bill

Hey there @Soni8195,

 

Welcome to our Community Smiley

 

It is possible to take a payment arrangement with our Credit Operations department if ever you wish to pay the invoice after its due date, you would simply need to contact them here or by calling *732 from your Fido phone. Keep in mind that late fees will apply for any payments received after the due date. 

 

As for the plan, you can certainly change it. To avoid having to pay the remaining the subsidy on your device, you would need to select a plan from the same category as yours. 

 

If you'd like to go ahead with the plan change you can reach out through here or we can send you a PM on the Community, let us know!

 

 

View solution in context
Flag this to a Moderator
Message 1 of 2
405 Views
Moderator
Moderator
Solution

Re: Fido bill

Hey there @Soni8195,

 

Welcome to our Community Smiley

 

It is possible to take a payment arrangement with our Credit Operations department if ever you wish to pay the invoice after its due date, you would simply need to contact them here or by calling *732 from your Fido phone. Keep in mind that late fees will apply for any payments received after the due date. 

 

As for the plan, you can certainly change it. To avoid having to pay the remaining the subsidy on your device, you would need to select a plan from the same category as yours. 

 

If you'd like to go ahead with the plan change you can reach out through here or we can send you a PM on the Community, let us know!

 

 



Flag this to a Moderator
Message 2 of 2
391 Views