Fido ambassador program

[Sid16]

I recently signed up for Fido and enrolled in the fido ambassador program. I have never had a worse customer experience in my life than signing up for Fido.

I called customer support and waited 40 mins and then they escalated me to another team and I waited for another 50 mins. The call disconnected as soon as I explained my issue and never received a call back. I should never recommend anyone to sign up for fido based on this experience.

[inkitchen]

Waiting on a call for customer support for 40 mins and I see your pain. I am a new customer onboarded recently - it is a big pain. I would NOT recommend FIDO to anyone.

[FidoAnthonyZ]

Hello @inkitchen,

I'm sad to hear you were having a hard time getting in contact us with us. There can be some wait during periods where we are busier than usual.

Did you get the help you needed?