Fido Xtra magnetic 9pcs picture

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Fido Xtra magnetic 9pcs picture

I just want to know if this fido xtra is real? They have a promo regarding the 9pcs magnetic pictures and I applied for it but it has been two weeks and nothing arrive. Is it real?

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Re: Fido Xtra magnetic 9pcs picture

Hey @Lorenzo1000!

 

We're just as excited as our customers when it comes to new offers on Fido XTRA. Very_Happy In regards to the free magnet offer, it did prove to be extremely popular and that's causing some delays as you mentioned. The good news though is that we've been assured by CanvasPop that the requests will be fulfilled and although it can take some time you will get your magnets! Smiley 

 

I I hope this helps, remember to check out Fido XTRA every Thursday for new exciting offers! Very_Happy

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Re: Fido Xtra magnetic 9pcs picture

Hey  @bornok

 

Welcome to the Community Smiley 

 

FidoXtra is very real! This offer generated a higher volume of requests so the delays are longer at this time to hear back but you certainly will. 

 

Very sorry about this delay!

 

I'll send you a PM so we can follow up .



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Re: Fido Xtra magnetic 9pcs picture

I chatted with CanvasPop today about my magnet order andthey had no idea when it will ship due to the volume of orders.  What good is a perk if it never actually shows up.  More ridiculous **bleep** instead of actual rewards like fido dollars used to be.

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Re: Fido Xtra magnetic 9pcs picture

Hey @Lorenzo1000!

 

We're just as excited as our customers when it comes to new offers on Fido XTRA. Very_Happy In regards to the free magnet offer, it did prove to be extremely popular and that's causing some delays as you mentioned. The good news though is that we've been assured by CanvasPop that the requests will be fulfilled and although it can take some time you will get your magnets! Smiley 

 

I I hope this helps, remember to check out Fido XTRA every Thursday for new exciting offers! Very_Happy



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Re: Fido Xtra magnetic 9pcs picture

I'll believe it when I see them in my hands. Ordered 3 weeks ago and as I said CanvasPop has no idea when it will ship.  How could that inspire any sort of confidence whatsoever? And additionally despite your rah rah about the "Xtra" ;program, Fido dollars were way better rewards as I mentioned in my post!

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Where is our Fido Xtra magnetic 9pcs picture

Its been a while since fido launch the Xtra program but I believed they have under estimated the magnitude of people following their promos that they cant deliver their supposed to be promises like these simple magnetic picture! My question? Will they still delver it? Or just like the fido dollar dismiss it? Lets give them another chance

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Re: Where is our Fido Xtra magnetic 9pcs picture

Business now is like a military motto, for you to get the peoples inner self, you have to be true, “ say what you follow and follow what you say” ahoowaah

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Re: Where is our Fido Xtra magnetic 9pcs picture

Hey @bornok

 

We hear you! The Fido XTRA deals and giveaways can get pretty popular and we definitely got a higher number than expected for that particular offer

 

As mentioned, it was assured by CanvasPop that the requests will be fulfilled.

 

We're very sorry for the delay but you will get them Smiley



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Re: Fido Xtra magnetic 9pcs picture

Yep it's real, it's just Fido didn't plan this well. It's one of the best Xtra offers they've had so far. But didn't 'anticipate' there would be such high demand. Such poor planning for such a big company. I feel like it's false advertising - so lame. Poor canvas pop is getting the blame for fido's lack of care.

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Re: Fido Xtra magnetic 9pcs picture

If the order was placed prior to the expiry, it will be honored. We agree that the delays are not ideal and we apologize for that. 

 

Thanks for your feedback! 



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