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Fido Services Samsung S23 and customer services

Willy4
I'm a participant level 1
I'm a participant level 1

I am still waiting for THE PRESIDENTS OFFICE CALL AND NOTHING. I RECEIVE A PACKAGE WITH NO LOANER PHONE. I HAAVE ALREADY PUT A FORMAL COMPAINT WITH THE BETTER BUSINESS BUREAU. FIDO WORSE CUSTOMER SERVICES AND TECHNICAL SUPPORT. THEY DONT HAVE NO LOANER PHONES ANYWHERE. I AM PAYING FOR DECEPTIVE DEVICE THAT ITS GIVING PROBLEMS WITH WIFI, SLOW DATA AND SCREEN FREEZES AND BROWSING. I WANT TO CANCEL MY SERVICESOFFICE PHONE CALL???

1 REPLY 1

FidoStephane
Former Moderator
Former Moderator

Very sorry to hear that @Willy4 

 

Please contact us so we can look into this right away fido.ca/contact