Hello Nithinsridhart,
To clarify, the Pulse Plans were post-paid plans. From what you describe, you have a monthly pre-paid plan. Is that correct? If yes, Fido Roam is unfortunately not available with pre-paid plans. However, you would be able to top-up your account beforehand and use your services on a pay-per-use basis, though roaming data is not available on pre-paid accounts. You can view the pay-per-use rates here.
You might consider verifying your phone is compatible with the networks at your local destination.
Hope this helps 😀
Cheers
Hello again,
Thank you for confirming your plan type. Yes, any usage will be considered roaming usage. Both making and receiving calls will be charged the pay-per-use roaming rates. While receiving SMS won't be charged, sending SMS would also incur the pay-per-use roaming rate charge.
Hope this helps 😀
Cheers
Hello again,
I think you should be able to avail of that add-on since it is available as a pre-paid add-on (see here). However, you should note that the preferred International rates are not the same as roaming rates. The preferred International rates only apply on calls made from Canada. Making or receiving calls outside of Canada would be considered roaming and pay-per-use roaming rates would still apply.
That said, the add-on would reduce your regular pay-per-use long-distance rates for calls made from Canada
Hope this helps 😀
Cheers
