please cancel temporary suspension

please cancel temporary suspension

please cancel temporary suspension

SOLVED
rosaria8792
I'm a Participant Level 1

please cancel temporary suspension

Hello, I'm a user of Fido. 

I added ' Temporary suspension' from April  22. 

 

I guess this service not allow me to use phone calls or texts, right? 

Please cancel it as soon as possible. 

 

I tried to contact the customer service center, but i couldn't make it. 

 

So, please help me to use my phone as usual.

 

Thanks a lot 

Accepted Solution

Re: please cancel temporary suspension

Solved by MVP MVP

Hello @rosaria8792,

 

Welcome to the community!

 

A temporary suspension would not allow any services to work and you will need to contact customer service to have the temporary suspension removed.

 

You can reach out to them through any of the available methods listed here within the permitted hours of the method.

View solution in context
1 REPLY 1
KAPABLE-K
MVP

Hello @rosaria8792,

 

Welcome to the community!

 

A temporary suspension would not allow any services to work and you will need to contact customer service to have the temporary suspension removed.

 

You can reach out to them through any of the available methods listed here within the permitted hours of the method.