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Extra data at no cost

DL79
I'm a contributor level 1
I'm a contributor level 1

I have been with Fido for a long time now; more than 10 years.  And never get any free upgrade.  I even got my spouse to sign up to Fido and got only 100MB data with the $45 monthly plan.

 

My friend is new in Fido but as soon as her 2 year plan for $45 monthly expired, she was offered 1 GB at no cost.  And she didn't even asked for it.

 

I call Fido and they want us to pay more if we want to get more data. 

 

Is there a way I can get better service at no added cost?

5 REPLIES 5

FidoJulien
Former Moderator
Former Moderator

Hey @DL79

 

Welcome to the community! Very_Happy

 

Our offers change very often, so it is possible your friend would simply have called when we had a plan with the same features and an extra GB. 

 

I'd be happy to take a look at your account with you though!  I'll send you a PM soon! Smiley



DL79
I'm a contributor level 1
I'm a contributor level 1

Hi Julin

 

Looking forward to your message.  I really hope we could make some arrangements on this.

 

I would also consider looking at upgrading my existing plan which has no data at all and add it at the price that my hubby is paying. 

 

Anyway, I would like to know if this is possible. 

 

Thanks 

DL79

FidoJulien
Former Moderator
Former Moderator

I've sent you a PM! 

 

We'll continue with you there! Smiley



DL79
I'm a contributor level 1
I'm a contributor level 1

I provided you with the infomration you asked but I didn't see any form attached to complete.

 

Thanks

DL79 

FidoClaudia
Community Manager
Community Manager

Hey @DL79,

 

I sent you a new PM with the ID form link. Let us know in PM if you're able to fill it out or not Smiley