Extra data at no cost

[DL79]

I have been with Fido for a long time now; more than 10 years.  And never get any free upgrade.  I even got my spouse to sign up to Fido and got only 100MB data with the $45 monthly plan.

My friend is new in Fido but as soon as her 2 year plan for $45 monthly expired, she was offered 1 GB at no cost.  And she didn't even asked for it.

I call Fido and they want us to pay more if we want to get more data. 

Is there a way I can get better service at no added cost?

[FidoJulien]

Hey @DL79

Welcome to the community!

Our offers change very often, so it is possible your friend would simply have called when we had a plan with the same features and an extra GB. 

I'd be happy to take a look at your account with you though!  I'll send you a PM soon!

[DL79]

Hi Julin

Looking forward to your message.  I really hope we could make some arrangements on this.

I would also consider looking at upgrading my existing plan which has no data at all and add it at the price that my hubby is paying. 

Anyway, I would like to know if this is possible. 

Thanks 

DL79

[FidoJulien]

I've sent you a PM! 

We'll continue with you there!

[DL79]

I provided you with the infomration you asked but I didn't see any form attached to complete.

Thanks

DL79 

[FidoClaudia]

Hey @DL79,

I sent you a new PM with the ID form link. Let us know in PM if you're able to fill it out or not