Exclusive offer

[tav123]

Today I was offered an exclusive offer of 5gig of data free. I already had currently 5gig bonus so I figured it would become 10gig bonus. I then received an email for the addition of 5gig bonus and followed with another email that had a removal of 5gig. 
is this normal or a joke?

[FidoAllan]

Hey @tav123!

That's odd. Please reach out to customer service and we'll be happy to look into this with you. 

[tav123]

Not wasting my time. Currently shopping to move out my lines. 

[FidoAnthony]

Hey @tav123,

We definitely do not want to see you go. If you change your mind we remain available.

 There are several ways to reach customer service:

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

Hope to talk to you soon.