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Exclusive Offer

ceepee
I'm a participant level 1
I'm a participant level 1

Hi, 

I am getting this exclusive offer in my account. I'd like to take it as it seems the iPhone is free but looking at the details, the highlighted line says $'undefined'/mo. Would it be safe to assume I will only be paying ~$63 for the plan + iPhone 12 mini? I checked with Fido customer service but they're saying they dont see this offer under my account.

Screen1.PNGScreen2.PNG

 

Thanks.

2 REPLIES 2

FidoClaudia
Community Manager
Community Manager

Hey @ceepee,

 

From what I see from the screenshot that you shared, these are the applicable fees:

 

$70 for your regular monthly plan

$37.42 for the monthly financing on the device for 24 months

-$9.50 credit on the monthly financing for 24 months which gets applied towards the price of the plan

 

Therefore the total monthly charges are:

 

plan: $70

credit -$9.50

financing $37.42

 

=$97.92 + tax

 

Hope this clarifies! 



SamGW
I'm a participant level 3
I'm a participant level 3

I got the same experience, end up cancelled. I don't want to take a deal which nobody kmows how much exactly I'm paying.