Esim

[an-sy-fo]

 Hey, I am out of the country but want to set up my esim with Fido. Do I have to have it done in store or would I be able to enter the information in myself manually on my own? I currently have an iPhone 11 and to enter it manually I would need the SM-DP+ Address, Activation Code and a Confirmation Code which says thats optional.

[FidoAnthony]

Hey @an-sy-fo,

Welcome to the community! 

I understand you're out of the country at the moment, however, in order to activate your eSIM, you must visit a Fido store. Unfortunately, we cannot activate it on our end. 

I hope that helps.