Email address is wrong

[dlaurelb1965]

I placed an order to upgrade to an s22 yesterday and when I submitted it I noticed the email was wrong I had to change it a few months ago after getting locked out of my old one. I have changed it onfido.ca but the old one keeps popping up. How do I get y confirmation email and any others

[dlaurelb1965]

Thank you fido rep wa helpful

[khouya · Accepted solution]

Hi @dlaurelb1965 

To make an modification to your order (email address)  i suggest you to chat with a Fido rep at Fido.ca, just go at https://www.fido.ca/contact/mobile you will have a button "Need Help?", then type chat with an agent,  or contact Fido by phone, at (888) 481-3436, it's will be faster than waiting for a reply on the forum You can also find others way to contact fido at: 

https://www.fido.ca/contact/mobile

I hope this help

Have a nice day