cancel
Showing results for 
Search instead for 
Did you mean: 

Email address is wrong

dlaurelb1965
I'm a participant level 2
I'm a participant level 2

I placed an order to upgrade to an s22 yesterday and when I submitted it I noticed the email was wrong I had to change it a few months ago after getting locked out of my old one. I have changed it onfido.ca but the old one keeps popping up. How do I get y confirmation email and any others

2 REPLIES 2

dlaurelb1965
I'm a participant level 2
I'm a participant level 2

Thank you fido rep wa helpful

 

khouya
I'm qualified level 1
I'm qualified level 1

Hi @dlaurelb1965 

To make an modification to your order (email address)  i suggest you to chat with a Fido rep at Fido.ca, just go at https://www.fido.ca/contact/mobile you will have a button "Need Help?", then type chat with an agent,  or contact Fido by phone, at (888) 481-3436, it's will be faster than waiting for a reply on the forum Smiley You can also find others way to contact fido at: 

https://www.fido.ca/contact/mobile

 

I hope this help Smiley

Have a nice day Smiley

 

bestanswer-fidostyle.pngmore-fidostyle.png