This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Hello, i am thinking to downgrade my plan since not that much data is needed when i stay home for most of the time apparently, the problem is i have a 2 yrs contract device and a $20-ish bill credit applied as promotion, so could anyone help me to clarify if i downgrade my plan will the bill credit still apply to my new monthly fee? Thanks a alot!
Solved! Go to Solution.
a month ago
Hey @fido2869
Are you currently on a contract with a subsidy (you only pay for your plan) or with a financing (you see a separate charge for the phone on the bill). If you're on a financing and you're getting the discount as part of the financing, you're good. If you're on a contract, it would be better to contact us before making the change.
Hey @fido2869
Are you currently on a contract with a subsidy (you only pay for your plan) or with a financing (you see a separate charge for the phone on the bill). If you're on a financing and you're getting the discount as part of the financing, you're good. If you're on a contract, it would be better to contact us before making the change.
Sorry for mistakenly post it under internet section though 😅