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Don't see the promised data on my plan

Imbasant
I'm a Participant Level 2
I'm a Participant Level 2

Hello, I recently upgraded my device to a $60 medium plan. The person in store confirmed me additional 2 gigs of data but I don't see it online under my account. Does it take time to reflect or is there anything I have to do to get it reflected on my account?

2 REPLIES 2

FidoJulien
Former Moderator
Former Moderator

Hey @Imbasant

 

Welcome to the Community Smiley

 

There can sometimes be a delay for the account changes to reflect online.  Did you receive a confirmation email about the bonus data?

 

 



Imbasant
I'm a Participant Level 2
I'm a Participant Level 2

I called the store and they fixed it for me.