Documents required for Phone purchase

[adolfmedina97]

Hello Fido Community!

I'm looking for some help! For a long while now, i've been trying to purcahse a new phone on Fido with the 2 year contract. I tried to purchase the IPhone XR around a month ago, but I couldn't buy it because they've asked me to show them a "proof" document that stated that I was going to be in Canada for the next 2 years, I did not brought any of that since I did not have prior knowledge of that. My question is, what documents exactly are the ones needed for doing that?, I live in Quebec! Do the company needs Federal/provincial documents, university acceptance cards, study/work permits, etc, or what specifically? 

Hoping for a quick response!

Thank you!

[FidoValeska · Accepted solution]

Hey @adolfmedina97! 

That's a great question  

For a new monthly activation with an agreement, we would need two of the following pieces of ID: 

- Drivers Licence 

- Social insurance number 

- Passport 

- Credit Card

- Banking information (bank, transit and account number). 

If you don’t have a Driver's Licence, we also accept one of the following: 

- Provincial ID
- Age of majority card
- Passport
- Citizenship card
- Native status
- Senior Citizens card
- Armed Forces ID
- University student ID
- Company ID

I hope this answers your question! 

[Narinder45]

I want to buy new phone with 2 year contract but my study permit end in may, 2025. Can I still buy the phone with contract. 

[FidoKenny]

Hello @Narinder45 

To assist you wtih your activation, it will be important to contact us or to visit a store. From there, we can verify your options.

You can find the ways to contact our team here.

You can also find a store close to you using our locator here.

[ssrafeed]

You can use driving license or provincial card if you have one instead of your study permit

[adolfmedina97]

It does answer it! Thank you so much for your help, I apprecaite it!

[TheHobbit]

I was curious as to what kind of identification it required to get an account put in my name... let me elaborate. I have been using a phone with the account in my father's name for five years or so and have now been paying it myself for almost three years. 

I only ask because I am in process of obtaining Photo ID, as I do not have any at the moment.

[FidoKenny]

Hello @TheHobbit and welcome to the Community.

I moved your post to this thread since it's related to the same topic.

The documents required are listed in @FidoValeska 's solution above where it says **For a new monthly activation with an agreement**

This works as well for the activation of a brand new account on your name at one of our stores.

Hope this helps.