Hello Unitmonster,
Welcome to the community!
Firstly, you should note that We don't have access to customers' accounts so we would not be able to verify the details of your promotions . Without knowing the particulars of your Payment Program agreement and plan, we would not be able to offer a definitive explanation.
That said, you appear to note both a discount and credit. Unfortunately, I cannot speak with regards to the automatic payment discount.
To me, it sounds like you may have received some bill credits as a part of a promotion when you financed your phone. Many of Fido device offers were after bill credit. The monthly cost of the phone remained the same but customers were getting a credit on their bill to offset the cost of the phone. Since the credits were applied to the bill, that could account for your monthly fees only being reduced.
So the bill credit indirectly contributed to the balance of the phone. As long as you remained with the contract, the cost of the phone would be offset by the bill credit. However, if you end the contract prematurely (ie enter new agreement), you would be required to pay the balance of the device plus taxes. It would be important to note that the remaining bill credits would no longer apply so the remaining balance would be ($40 + bill credit) x remaining months.
On the other hand, if you kept your contract to completion, your phone would be paid off. You would no longer have a monthly financing cost. You would also no longer receive that bill credit.
As mentioned, if you purchased a new device, you would no longer receive the bill credit for your old phone. Whether you receive any credits on your account with the new agreement would depend on the current Fido offer on the Pixel 7.
