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Delete call history

Mased
I'm a participant level 1
I'm a participant level 1

Is there a way to delete call history log from current bill?

3 REPLIES 3

randeepkaursran
I'm a participant level 1
I'm a participant level 1

Delete call history 

Hello Randeepkaursran,

 

  Welcome to the community!

 

  As mentioned in the solution below, it is not possible to delete the call history from your invoice. Did you wish to delete the call from your phone? Alternatively, did you wish to switch to the concised billing?

 

You should note these forums are community-driven and not intended as a venue for customer services. As also mentioned in the solution, if you would like to switch from the detailed billing, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers


KAPABLE-K
MVP MVP
MVP

Hello @Mased,

 

Welcome to the community!

 

There is no way to remove the call history from your invoice, but you can switch to partial billing and it would not display the call logs that would only apply to future invoices and not the current or past ones.

 

If you would like to switch to partial billing you would need to contact customer service directly.