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Deactivation in a different country

I'm a Participant Level 1
I'm a Participant Level 1

Hi I would like to stop my fido services. I am getting surgery done in a different country, and its very difficult to reach Fido over the phone. I will be returning winter 2017 to Canada. But would like to stop the payment immediately. Could you help me with this situation? 



***Edited to add labels***



@kimdon20 A moderator here can help you. Alternatively you can also message Fido on Facebook or Twitter.


Good luck with your surgery and get well soon.

Hi @kimdon20 & welcome to the Community. Smiley


I'm sad to read that you want cancel your services, but hope that all is going well with your surgery!


In order to place a cancelation request, you would need to get in contact with our customer service team as it's not something that you can do on your own through your My Account. You can check out all our contact methods here.


I can also help you here if it's easier for you; I'll send you a PM!