November 2020
I got charged 50$ for going over my limit of data but i know for a fact i didnt used that much. I checked how many gb a have this morning and it was aroung 2gb. I streamed some music for max 1h and I didnt receive any messages in the morning. But in the afternoon, when I opened my phone (Didnt used the whole day) and went on instagram, i received a text saying im at 90%. 2 minutes after, i got another message saying im at 100% of data used. And the minute after, I got a third message saying im 600mb over my limit. I dont understand how fido think i used that much data when I was busy working the whole day and didnt used my phone. I feel robbed for something i didnt do. Can anyone help me? Thank you
November 2020