Data not working

Data not working

Data not working

I'm a Participant Level 1

Data not working

Trash company, cant get data working lost 2 days worth of work, im leaving fido, never again gonna sub to this unreliable trash.


Hey @Vlad1988,


We're sad to learn you're thinking about leaving us, we definitely don't want to see you go!


You mentioned your data isn't working. Have you checked if your allotted data bucket is still available? If so, have you tried restarting your phone?


If the situation persists, can you please give a little more information:


- do your other services work while mobile data does not?

- does it happen during a particular hour or at a particular place?

- what steps (if any) have you tried on your end to resolve this situation?


Thank you!