Data is N/A

[Rmitch]

I switched to the 10 gb for $60 plan. I downloaded the Fido my account app to track usage. Unfortunately all it shows for data is “N/A”. 

I have paid my first bill, reinstalled the app, tried logging in and out but the problem persists. 

Does anyone have an idea of how to fix this? I really rely on these apps to make sure I don’t go overboard with data. 

Thanks. 

[FidoMaria · Accepted solution]

Hi @Rmitch & welcome the the Community!

If your plan was changed during your billing cycle, the usage tracker will be unavailable until the start of your next cycle.

Hope this answers your questions.