Data bytes not working

Data bytes not working

Data bytes not working

KaiserColson
I'm a Participant Level 2

Data bytes not working

daaaaaaaaaaaata.jpg

When I log on it says something is wrong but I haven't used data bytes yet, I'm trying to access data bytes but Its always giving me that error. I have tried clearing the cache, uninstalled and tried turning the wifi on and off still nothing works

3 REPLIES 3
FidoFaiza
Moderator

Hi @KaiserColson

 

Welcome to Community Smiley

 

When was the last time Data Bytes worked fine for you? Just to make sure, have you already tried deleting the app and reinstalling it? 

 

Also, make sure the wifi is OFF when using Data Bytes.

 

Let us know!



KaiserColson
I'm a Participant Level 2

I just joined fido this Friday and yes I have uninstalled and reinstalled. 

@KaiserColson Hmmm, that's odd. You can contact us here to look into it or we can send you a PM if you wish.