I've been waiting over an hour to speak to someone. Can sometime please explain these ridiculous wait times? Also no call back feature? Please get it together Fido.
I'm sorry to hear that you've been waiting a while to speak to customer service, I understand that it's not ideal.
We're exceptionally busy around this time of the year, but still working hard to answer everyone as quickly as we can!
If you prefer not to wait on the line though, you can also contact us through any of the other channels listed here.