Customer Service Issue

[AnnieToronto]

Hello,

Is there an email or snail mail address we can report a negative customer service experience to?

Thanks!

[FidoRanya]

Hey @AnnieToronto, 

Thanks for reaching out and welcome to the Community! 

That's not what we like to hear . 

We can help you with that, I'll send you a private message to discuss this further and see how we can make it right . 

[KAPABLE-K]

Hello @AnnieToronto,

Welcome to the community!

Perhaps you can try the Fido share a concern form here.